1st Class Tuition  – Privacy Policy

Our contact details

Name: 1st Class Tuition

Business Address: 119 Great North Road , Barnet EN5 1AW

Email: admin@1stclass-tuition.co.uk
Phone: 0845 548 0140 / 07737413749 / 07943925691

The type of personal information we collect

We currently collect and process the following information:

  • Your full name
  •  Your email address
  • Your contact number(s)
  • Your address (either home and/or office – whichever is applicable)
  • Credit / debit card information where payments are made via telephone.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide Education consultancy and tuition services
  • To send information about our services and updates through our newsletter
  •  To communicate with you
  •  To make our services better
  • To receive payment for our services

We also receive personal information indirectly, from the following sources in the following scenarios:

Our website may make use of statistical tracking via counters and analytics, thus we may know the number of times you visit our website, and your approximate geographical location when visiting our website as indicated by your IP address.

We use the information that you have given us to:

  • To contact you to discuss our services and liaise with you for the duration of any work being carried out
  • To provide information through our newsletter
  • To keep you updated of changes in our services
  • For invoicing and billing

We do not share your information with other organisations

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  •  Your consent. You can remove your consent at any time. You can do this by contacting admin@1stclass-tuition.co.uk
  •  We have a legitimate interest.

How we store your personal information

Any and all personal data belonging to you which is in our possession is stored as securely as possible. Where third party storage is used, for example in the case of cloud storage, we are reliant on the security systems in place used by cloud storage companies and cannot be held responsible should a breach occur.

We keep your personal information indefinitely unless you request their removal. You can do this by emailing admin@1stclass-tuition.co.uk

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@1stclass-tuition.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@1stclass-tuition.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk